Keep your domain and email when you switch website providers
You can usually keep the same web address and mailboxes when the website moves. Start by finding out who controls each part of the setup.
Find the three accounts involved
Your registrar manages domain ownership and renewals. Your DNS provider publishes the records that direct web and mail traffic. Your website host and email provider run the actual services. One company may handle several roles. Record the provider and confirm you have access to each account.
Choose what needs to move
Connecting a domain to a new site changes where web traffic goes. Transferring the domain changes which registrar manages registration. Moving email changes the mail provider and may require copying messages, calendars or contacts. If only the website is moving, plan to keep the existing mail provider and mail records.
Record the DNS settings before launch
Export the DNS zone or save a copy of the records. Note the web records for the root domain and www, the mail routing records (MX), and the sender authentication records for SPF, DKIM and DMARC. Preserve other verification records. If you're changing nameservers, recreate the required records at the new DNS provider before switching.
Check web and email separately
Preview the new site before changing public DNS. After the switch, check both domain versions, HTTPS and the contact form. Test sending and receiving mail using an outside address. Keep the old hosting and a recoverable backup until the checks are complete.
Get help identifying what you have
Bring your domain name, existing website platform, email provider and any services that share the domain. Explore domain options or ask about moving an existing site.
